1-Year Warranty & 60-Day Returns

Every Gnoce jewelry piece is backed by our extended warranty and effortless returns.

1-Year Warranty

All Gnoce jewelry is covered by a 1-year warranty starting from the date you receive your order. This warranty covers manufacturing defects under normal wear.

Please contact Gnoce to request authorization before returning any item
Customers are responsible for return shipping fees
Items must be securely packaged; Gnoce is not responsible for lost or stolen returns
Warranty is void for items showing signs of misuse, modification, or abnormal damage

60-Day Returns & Exchanges

If you're not completely satisfied, you may return or exchange eligible items within 90 days of delivery.

Items must be unused, unworn, and in original condition
Authorization is required before sending any returns
Returns must be shipped with tracking
Promotional gifts must be included with your return (or gift value will be deducted)

Non-Refundable Items

Personalized or engraved items (unless incorrect)
Worn, damaged, altered, or tag-removed items
Replacement or exchange items

For full policy details, please contact us at service@gnoce.ca or visit our Returns & Warranty page.

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