Gnoce Cute Smile Pancake Charm

We offer Worry-Free Delivery powered by Seel, which provides protection in case your order is defective, not delivered, has missing items, or is significantly delayed. Check your shopping bag to see if your address is eligible.

Every Gnoce jewelry piece is backed by our extended warranty and effortless returns.

1-Year Warranty

All Gnoce jewelry is covered by a 1-year warranty starting from the date you receive your order. This warranty covers manufacturing defects under normal wear.

• Please contact Gnoce to request authorization before returning any item
• Customers are responsible for return shipping fees
• Items must be securely packaged; Gnoce is not responsible for lost or stolen returns
• Warranty is void for items showing signs of misuse, modification, or abnormal damage

60-Day Returns & Exchanges

If you're not completely satisfied, you may return or exchange eligible items within 90 days of delivery.

• Items must be unused, unworn, and in original condition
• Authorization is required before sending any returns
• Returns must be shipped with tracking
• Promotional gifts must be included with your return (or gift value will be deducted)

Non-Refundable Items

• Personalized or engraved items (unless incorrect)
• Worn, damaged, altered, or tag-removed items
• Replacement or exchange items

For full policy details, please contact us at [email protected] or visit our Returns & Warranty page.

Enjoy a free gift and a complimentary Gnoce jewelry box with every order.

Choose 1 free gift from:

• 316 Stainless Steel Bracelet
• 925 Sterling Silver Basic Chain
• SS Charm Holder & Key Chain

Your selected free gift and jewelry box will be automatically added to your Shopping Bag. Simply go to your cart to choose your preferred gift and size.